Refund policy

Refund Policy – Nanobal

Effective Date: 1-4-2026

Thank you for choosing Nanobal. We strive to provide the best experience for our users. This Refund Policy outlines the conditions under which refunds may be granted.

1. General Policy

All purchases made through Nanobal are final and non-refundable, unless otherwise stated in this policy.

2. Eligibility for Refunds

Refunds may be considered only under the following circumstances:

You were charged incorrectly or multiple times for the same service
The service was not delivered as promised due to a technical issue from our side
You canceled a subscription within the eligible refund period (if applicable)

3. Non-Refundable Situations

Refunds will not be provided in the following cases:

Change of mind after purchase
Lack of usage or dissatisfaction without a valid technical reason
Incorrect information provided by the user during purchase
Delays caused by third-party services (e.g., payment gateways, shipping partners)

4. Subscription Services (If Applicable)

Subscriptions will automatically renew unless canceled before the next billing cycle
No refunds will be issued for partially used subscription periods
You can cancel your subscription anytime from your account settings